Important: This is a general website terms template intended to describe common service and booking conditions. Before using it as your final legal terms, have it reviewed by a qualified legal professional and update it to match your actual pricing, cancellation, payment and operating practices.
1. Acceptance of Terms
By accessing this website, contacting Elon Cabs Service, submitting a booking enquiry or using our transportation services, you agree to comply with these Terms & Conditions.
If you do not agree with these terms, please do not use the website or request services through it.
2. Services
Elon Cabs Service provides transportation and travel services including, depending on availability:
- Airport pickup and drop services.
- Local taxi services in Bangalore.
- Outstation taxi services.
- One-way and round-trip travel.
- Innova and SUV travel.
- Tempo Traveller services.
- Force Urbania group transportation.
- Premium bus transportation.
Services are subject to vehicle availability, route feasibility, customer requirements and applicable booking conditions.
3. Booking and Confirmation
Submitting a booking request through the website, phone or WhatsApp does not automatically guarantee a confirmed booking.
A booking should be considered confirmed only after Elon Cabs Service communicates confirmation or otherwise confirms the booking through the agreed communication channel.
Customers should provide accurate information including name, contact number, pickup location, destination, travel date, time, passenger count and vehicle preference.
4. Customer Responsibilities
Customers are responsible for:
- Providing correct booking and travel information.
- Being available at the agreed pickup location and time.
- Informing us about important changes to the trip.
- Treating the driver and vehicle respectfully.
- Following applicable traffic, safety and transportation rules.
5. Fares and Charges
Fares displayed on the website may apply to specific vehicle categories, routes, packages or travel conditions.
Final pricing may depend on the selected vehicle, route, trip type, travel duration, distance, additional hours, additional kilometres and other applicable charges.
Customers should confirm the applicable fare and inclusions with Elon Cabs Service before finalizing a booking.
6. Tolls, Parking and Other Charges
Unless specifically stated otherwise in a confirmed quotation, applicable tolls, parking fees, entry fees, permits, taxes or similar route-related charges may be additional to the base transportation fare.
Customers may be required to pay or reimburse applicable charges connected with the requested journey.
7. Driver and Vehicle
The vehicle category requested by a customer will depend on availability. In exceptional circumstances, a comparable vehicle may be arranged where reasonably necessary.
Drivers are expected to follow applicable road and transportation laws. Customers should not request drivers to perform unsafe or unlawful actions.
8. Pickup Time and Travel Schedule
Customers should provide accurate pickup details and arrive at the agreed pickup point on time.
Travel time can be affected by traffic, weather, road conditions, diversions, checkpoints, vehicle restrictions and other circumstances outside the reasonable control of the service provider.
9. Booking Changes and Cancellation
Requests to change or cancel a booking should be communicated as early as possible through phone or WhatsApp.
Cancellation charges, refund conditions or other booking-change charges may apply depending on the booking type, vehicle, timing and applicable agreement.
Customers should confirm the cancellation terms applicable to their specific booking before confirming.
10. Delays and Unavoidable Circumstances
Elon Cabs Service is not responsible for delays caused by circumstances that are outside reasonable control, including severe traffic, accidents, road closures, weather conditions, government restrictions, protests, mechanical emergencies or other unforeseen events.
We will make reasonable efforts to communicate important changes or delays when practical.
11. Luggage and Personal Belongings
Customers are responsible for their luggage and personal belongings during the journey.
Customers should avoid leaving valuables unattended inside a vehicle. Elon Cabs Service should be informed promptly if an item is lost or left behind so reasonable recovery assistance can be attempted.
12. Limitation of Liability
To the extent permitted by applicable law, Elon Cabs Service will not be responsible for indirect, incidental or consequential losses arising from circumstances beyond reasonable control.
Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
13. Third-Party Platforms
The website may use or link to third-party services such as WhatsApp, Google Maps, payment services, analytics tools or other external platforms.
Third-party services operate under their own terms and privacy policies. Elon Cabs Service is not responsible for policies or practices outside our reasonable control.
14. Website Content and Intellectual Property
Unless otherwise stated, website content including text, branding, graphics, design, images and other original materials may belong to Elon Cabs Service or its respective licensors.
Website content should not be copied, reproduced, republished or commercially exploited without appropriate permission.
15. Changes to These Terms
Elon Cabs Service may update these Terms & Conditions from time to time to reflect changes in services, operations, technology or applicable requirements.
The updated version will be published on this page. Continued use of the website after an update may constitute acceptance of the revised terms to the extent permitted by law.
16. Contact Us
For questions regarding these Terms & Conditions, bookings or service requirements, please contact Elon Cabs Service.
Office Address
